Blog

Explore the Graemouse blog for expert insights on managed IT, IT support, and technology solutions to help your business thrive. Contact us to learn more.

Technology

For Better Business Communications, Choose VoIP

VoIP, or Voice over Internet Protocol, has become the only practical choice for a forward-focused business’ telephony needs. Any one of those who have adopted it could share a reason that they leverage it. But what is VoIP, really? How does it work, and why is it so popular among businesses? Read on to find out.

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How to

Tip of the Week: Use Google Doc Tables to Organize Your Writing

Do you use Google Docs for your business’ word processor? It functions in largely the same way as Microsoft Word, and as such, there are various features that carry over between programs. One of these features is the table of contents, which can help you organize and sort your documents into consumable sections.

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Technology

9 Ingredients to Creating a Winning UCC Strategy

If there is one thing that supports everything a successful business does, it has to be communication. Any company relies on its communications to ensure that its clients are satisfied with their services, and as communications have improved, it has only become easier for a unified communication and collaboration, or UCC, strategy to take form.

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Technology

Cost Savings Are Just The Start of VoIP’s Benefits

Business owners and managers are always looking to save a buck. Since the cost of doing business continues to climb, looking to the cloud for their business-critical applications is one way to spread computing costs out over time. The cloud offers several solutions to help the modern business keep their costs down, and nowhere can these costs be mitigated more than with a business’ communications.

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Best practices

Tip of the Week: Give Your Desktop Some TLC

Maintaining a network of PCs can be a lot of work. We wouldn’t blame you for having trouble keeping your business’ computers up-to-date–especially if you don’t have a dedicated IT department on-site. It doesn’t have to feel impossible, though. With proactive technology maintenance and the following tips, you’ll be sure to stay productive throughout the workday.

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Security

Swipe With Care: Your ATM Might Be Controlled By A Hacker

One of the most enticing credentials that hackers desire is your credit card number, along with its expiration date and the code on the back. Hackers are also willing to go great lengths to achieve their goal of stealing these credentials, even so far as to make physical changes to automatic teller machines (ATMs) to do so. In fact, hackers will often install skimming devices on ATMs that are so subtle that they can be difficult to detect.

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Security

TheDarkOverlord Solutions Is at It Again! This Time the Hacker Group Is Targeting Schools

While many youngsters enjoy it when their school shuts down, this was likely not the case in Flathead Valley, Montana, where the cybercriminal group ‘TheDarkOverlord Solutions’ targeted the entire Columbia Falls school district. This attack caused the three-day closure and otherwise disrupted over 30 schools, and the personal information of teachers, students, and school administrators was supposedly to be released if the group didn’t receive a ransom payment.

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How to

Tip of the Week: Closed A Tab On Accident? Here’s How To Restore It

Have you ever accidentally closed a tab before you were done with it? It’s a classic case of clicking just a little too close to the X. We’ll walk you through how you can open up Google Chrome tabs, not just on your ordinary desktop web browser, but your Android device as well. It’s a lot easier than searching for the same web pages as before!

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