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In business, organizations that are able to automate processes have a leg up on organizations that rely on humans to do everything. Not only does it cost a lot less to run a business that has automated processes, it also helps improve organizational focus and efficiency by streamlining processes and removing the moving parts that can sometimes hinder operational progress. That’s not to say that there aren’t some places that a business can greatly benefit from a human touch. Let’s take a look at both sides of the argument.