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Graemouse Technologies Blog

Graemouse Technologies has been serving the Lakewood & Tacoma area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Clearing the Ethical Hurdles of Employee Monitoring

Clearing the Ethical Hurdles of Employee Monitoring

Employee monitoring—the practice of keeping an eye on your employees and their computer activity during work hours—isn’t exactly a new practice. However, with remote work suddenly seeing a huge boost in popularity, many businesses have sought to confirm that their workers are spending their work time as productively as possible. If you do choose to go this route, however, it is important to be aware of the lines that you cannot cross.

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Become an Email Champion by Spending Less Time Dealing with Email

Become an Email Champion by Spending Less Time Dealing with Email

Email is important, but it seems to steal so much of your valuable time, doesn’t it?

Conquering your never-ending inbox can seem like a feat all in itself—let alone having it done before lunchtime. There’s an easier way, and when done properly, you’ll be able to spend less time sifting through your email and more time on the more important stuff.

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What You Need to Know to Stay Ahead of Hackers in 2020

What You Need to Know to Stay Ahead of Hackers in 2020

Let’s face it, it is nearly impossible for the modern business to stay ahead of every cyberthreat. It is just too much to proactively ward against. Today’s best practices will try to keep your network from being breached and your data from being stolen, but they may just allow you to understand how your network was breached and how your data was stolen. Unfortunately, cybersecurity is not foolproof, but let’s look at a few strategies you can use to improve your chances of holding onto your data and keeping unwanted actors out of your network. 

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How Companies Will Need IT as They Return to Workplaces

How Companies Will Need IT as They Return to Workplaces

As the pandemic enters its third quarter, many places have the spread of the COVID-19 virus under control and are starting to open up offices and other workplaces. Ultimately, it is the business owners’ and managers’ decision whether or not to demand attendance in an office, as most jobs completed in one can be effectively completed from home. For businesses that are opening their office and inviting their employees back, technology is still going to play a significant role. Let’s take a look at what IT is going to be important for people returning to the office after all this time.

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Cybersecurity Needs to Shift for Businesses to Survive

Cybersecurity Needs to Shift for Businesses to Survive

With some motivation from the ongoing COVID-19 pandemic, many businesses are adjusting their approach to cybersecurity. Typically, businesses would take a more measured approach in their day-to-day security improvements, while swiftly acting if there was any kind of clear and present danger. While this proved effective, the current situation has now shifted priorities over to maintaining resilience. Let’s examine some of these shifts, and how an advantage can be gained through a consistent cybersecurity strategy.

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Improve Your Business With These Documentation Practices

Improve Your Business With These Documentation Practices

With the amount of technology that the modern business relies on today, each business needs to maintain comprehensive documentation outlining it. As a managed service provider, we can provide an expert perspective on what needs to be included in this documentation. Let’s get into it.

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Don’t Let Scammers Scare You with COVID-19

Don’t Let Scammers Scare You with COVID-19

The COVID-19 pandemic has resulted in a great number of people working from home. While this is good for the public health, it may unfortunately lead your employees toward a laxer view of cybersecurity. Cybercriminals are sure to take advantage of this if you aren’t careful, so it is important to be particularly aware of your cybersecurity right now.

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Three Facets of Security to Focus On

Three Facets of Security to Focus On

When it comes to a business’ cybersecurity, there is no magic bullet to solve every problem. No miracle cure, no panacea, no Staples “that was easy” button. Instead, you need to deploy various means of protecting your operations. Let’s discuss how your business’ security needs to be shaped in three different environments: your physical infrastructure, your cybersecurity solutions, and your employees’ security habits.

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Tip of the Week: What Happens when a Laptop is Left Plugged In?

Tip of the Week: What Happens when a Laptop is Left Plugged In?

Laptops have proven to be one of the more useful gadgets for businesses and business users. Not only do they hold their own in performance against a desktop, their portability is another consideration that cannot be ignored. However, this portability means that they are at least somewhat reliant on their battery, which begs the question: can they be left plugged in otherwise?

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Keep the Pandemic from Plundering Your Profitability

Keep the Pandemic from Plundering Your Profitability

As the COVID-19 pandemic rages on, affecting hundreds of thousands of people, and keeping hundreds of millions at home, the beginnings of recessionary fear have begun to hit small businesses. Today, we will go through a few elements that will help you get your business through this (and many other) anxious times. 

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Tip of the Week: Four Fundamental Small Business Tech Tips

Tip of the Week: Four Fundamental Small Business Tech Tips

Technology impacts the business landscape more than it ever has, and its impact shows no sign of slowing. This is especially the case for the small business, which now has a much larger pool of competitors to deal with. As a result, it is more crucial than ever that small businesses take advantage of technology to assist them. Let’s go over a few tips that every small business should act upon.

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Tip of the Week: Tips to Help Manage Your IT Inventory Better

Tip of the Week: Tips to Help Manage Your IT Inventory Better

IT inventory management, also known as IT asset management or ITAM, is an important process for any business to undergo. This is effectively the process of ensuring that all of your information technology resources are accounted for and protected. Here, we’ve assembled some practices that will help make this process much simpler.

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Like IT or Not, You Need to Keep Up

Like IT or Not, You Need to Keep Up

You have to establish your organization as a contender. To do so, you’re going to need to use at least the caliber of tools that your competition is using. According to the 2020 State of IT report that Spiceworks has released, the majority of businesses with fewer than 100 employees have plans to adopt new technology solutions.

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Tip of the Week: Best Patch Management Practices

Tip of the Week: Best Patch Management Practices

Patches are a critically important aspect of your technology. As a result, you need to be sure that yours are managed properly. We have three tips to share so you can optimize your patch management processes.

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How You Should Judge Potential Password Management Programs

How You Should Judge Potential Password Management Programs

Passwords are hard to remember - there’s no denying that. However, there is also no denying how important it is to use different ones for each account, all sufficiently complex, and all the rest. The point is, a lot of people use bad password practices because (to be frank) good password practices are too intimidating. There has to be some kind of acceptable middle ground… right?

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Tip of the Week: How to Keep Your POS from Being a PITA

Tip of the Week: How to Keep Your POS from Being a PITA

If your business is in retail, you’re going to need a Point-of-Sale (also known as a POS) system. This is a common device in businesses that directly sell to their clients and customers, as it can do a lot to assist these businesses as they manage their processes. As you seek out a POS system for your business, you’ll likely be looking for (and avoiding) certain features.

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Tip of the Week: Simple Windows 10 Tips

Tip of the Week: Simple Windows 10 Tips

Windows 10 is the benchmark in PC operating systems at this juncture. It offers users all types of great options from previous versions of Windows, while integrating some of today's most dynamic technology to provide users with the very best in organization and ease-of-use. Today we will talk about five very simple tips that will get you started getting the full function of Windows 10.

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Efficiency Is More Likely to Produce Business Success

Efficiency Is More Likely to Produce Business Success

Business can be tricky, especially if you’re good at it. It’s important to know when to be comfortable with your position without starting to feel complacent. If you fall into this trap, you’ll be running the risk of hindering your organization’s growth, potentially blocking any future successes.

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Small and Medium-Sized Businesses are Using Enterprise Technology

Small and Medium-Sized Businesses are Using Enterprise Technology

Compared to an enterprise corporation, a small-to-medium-sized business is going to have far fewer resources, especially in terms of its IT. Having said this, an SMB isn’t necessarily without a few quality options. Let’s review the needs that any business needs to have filled, and how they can do so with the right solutions.

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Tip of the Week: Do Yourself a Favor, Document Your Processes

Tip of the Week: Do Yourself a Favor, Document Your Processes

The average business has a lot of internal processes, and these processes are typically pretty concrete: to accomplish this task, follow steps A, B, and C, in that order. However, due to the sheer volume of processes like these, it helps to have these processes documented for the benefit of your future employees... and, if we’re being honest, your future self. For this week’s tip, we’ll go over the proper process for documenting a task.

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